At Patriot Cane, we use your personal information to process orders ONLY.  This may include sending emails to confirm your order, update you on the current status of your order, or to confirm an order payment.

We will NEVER share your information with any other party without your permission. However, please be aware that our payment processing accounts may share your information. Be certain to read their privacy policies and opt out if you do not wish to be included in their marketing plans.

In addition, our site uses cookies - a standard practice for internet entities - if you have cookies disabled and have problems placing your order, enable cookies temporarily and try again.

Thank you for choosing Patriot Cane. We look forward to serving you!

Patriot Cane ships via USPS - WORLDWIDE. All orders are insured in case of damage. Should your cane arrive damaged, please contact USPS to make a claim.

PLEASE NOTE: On average, our canes take approximately 7 days to create & ship, though occasionally it may take up to 6 weeks depending on customization. 

THERE IS NO ON-SITE PICKUP.

REFUNDS/RETURNS 

Because our canes are custom crafted for every order, we do not accept returns or issue refunds. Should your cane arrive damaged, the USPS will ensure your item is replaced. 

If you are unhappy with your purchase, please do not hesitate to contact us immediately!  We will do everything we can to correct the situation!

CONTACT 

Patriot Cane

Clewiston, FL 33440, US

(863) 983-6383

ron@patriotcane.com

HOURS

Mon 09:00 am – 05:00 pm

Tue 09:00 am – 05:00 pm

Wed 09:00 am – 05:00 pm

Thu 09:00 am – 05:00 pm

Fri 09:00 am – 05:00 pm

Sat Closed

Sun Closed

Our online store accepts most major credit cards. We do not accept checks.

**All payments must be made in US dollars

DECLINED CREDIT CARDS

If your credit card is declined by our shopping cart, it could be for one the following reasons:

• Your available credit is not enough to cover the amount of the order.
• The bank that has issued your credit card does not support the approval software allowing our shopping cart to verify your billing address and phone number. If this information cannot be verified, the card will always be declined.
• You've purchased a gift card type credit card that does not allow online purchases or those that are outside the USA. Read the fine print on your purchased card for full details of use terms. We have no control over those terms.
• Should your card be declined, you will be contacted via email to alert you to the situation. If we do not receive a response on how you'd like us to proceed within 24 hours, we will void the transaction. Once a transaction is voided, should you still wish to purchase items, a new order will need to be placed.

WHEN PAYING WITH PAYPAL

Please be certain to verify your shipping address. Orders are shipped to the address provided and cannot be retrieved once they have left our possession. Should the address you confirmed at ordering be incorrect, additional shipping charges will apply when the item is returned to us & shipped to your corrected address.

REROUTING AND RETURN OF INCORRECTLY ADDRESSED PACKAGES CAN TAKE 2 WEEKS OR MORE TO RETURN TO OUR SITE. ORDERS THAT HAVE BEEN DELIVERED TO THE INCORRECT ADDRESS AND NOT REFUSED WILL NOT BE REFUNDED. IT IS YOUR RESPONSIBILITY TO REVIEW YOUR ORDER AND DELIVERY ADDRESS BEFORE CONFIRMING YOUR ORDER.

When using this website, please note all product information is provided for your personal use and reference only. In no event will Patriot Cane be held responsible to any party for any direct, indirect, special, or other consequential damages by the products contained within this site or connected websites.

Patriot Cane reserves the right to refuse to fill orders at any time.

When placing an order with Patriot Cane, or using the information contained within this and linked sites, you imply consent and understanding of these Terms.

***Prices and policies are subject to change without notice.

Patriot Cane and its employees are not politically affiliated. We are patriots who love our country and do not associate with or take the ideas and morals of any political group.  We are open to all.

We are not liable for any damage, injury or negative consequences to any person using our canes. Our canes are designed to be a walking and stability aid. In other words, we will not be responsible if you decide to use your cane to go Chuck Norris on someone. 

All Patriot Canes are hand made; therefore, there may be small imperfections or slight differences in the appearance of the decorative wraps as compared to the product photos within our store. 

All sales are final on all custom canes; however, we want happy customers, so please contact us with any problem. We will do whatever we can to make it right.

 
We thank you for choosing Patriot Cane!